Payment and Financial Assistance
We accept cash, Debit, Visa, Mastercard and American Express payment. We are unable to accept cheques. We kindly ask that full payment is made when services are performed but let us help you manage unexpected veterinary expenses with flexible financing options. Examination/consultation fees are charged for the veterinarian's time and expertise. Medications and vaccinations can not be given without a veterinarian's assessment per College of Veterinarians of Ontario regulation and our requirement to establish and maintain an active veterinarian-patient-client-relationship. Telemedicine consultations are offered and may be appropriate in some cases. Estimates are provided for all procedures and are explained thoroughly by our team. We work with our clients to come up with the best treatment plans and options for our patients. We realize there is not a one-size-fits-all when it comes to making decisions and you are ultimately in the driver's seat when it comes to the care of your best friend. We are here to help you to make informed decisions.
No judgement. Just honesty and transparency.
Planning for the Unexpected
There are several options to consider that can offer peace of mind when your pet needs us most. We understand that having an unwell pet can be stressful and you shouldn't have to worry about expenses on top of this.
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Consider starting a pet health care rainy day account
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Pet Insurance Trupanion offers free trials and same-day payment however there are many companies and price points, and we are happy to work with them all
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Scratch Pay payment plans with quick and easy sign-up
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Our Pooh Cat Memorial Fund to help with palliative and final care for those most in need