Payment and Financial Assistance

We accept cash, Debit, Visa, Mastercard and American Express payment. We are unable to accept cheques.. We kindly ask that full payment is made when services are performed. Examination/consultation fees are charged for the veterinarian's time and expertise. Medications and vaccinations can not be given without a veterinarian's assessment per College of Veterinarians of Ontario regulation and our requirement to establish and maintain an active veterinarian-patient-client-relationship. Telemedicine consultations are offered and may be appropriate in some cases. Estimates are provided for all procedures and are explained thoroughly by our team. We work with our clients to come up with the best treatment plans and options for our patients. We realize there is not a one-size-fits-all when it comes to making decisions and you are ultimately in the driver's seat when it comes to the care of your best friend. We are here to help you to make informed decisions.

No judgement. Just honesty and transparency.

Planning for the Unexpected

There are several options to consider that can offer peace of mind when your pet needs us most. We understand that having an unwell pet can be stressful and you shouldn't have to worry about expenses on top of this.

  • Consider starting a pet health care rainy day account

  • Pet Insurance Trupanion offers free trials and same day payment

  • Join our Pet Health Club GoFetch for interest-free payment options and rewards

  • Scratch Pay payment plans with quick and easy sign up

  • Pooh Cat Memorial Fund  to help with palliative and final care for those most in need

Ask Us. We are here to help.