We set appointment blocks for urgent care every day.  In some cases when we are heavily booked, you may be asked to drop off your pet for triage.  We make every effort to see patients according to need and level of care required.  We are happy see non-clients, space and resource permitting.

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We are not staffed during the evening,  on Sundays and Stat Holidays.  For out-of-hours urgent care,  please call BayVETS Urgent Care at 289-985-0855.   BayVETS is open weekends and statutory holidays in Collingwood, 8am - 8pm and Monday - Friday  6pm-10pm.  Outside of these hours,  call 647 695-5411 to talk to a registered veterinary technician at no charge.  They will be able to advise you on the best course of action which may include facilitating a visit to the emergency hospital, setting up a telemedicine appointment with a veterinarian, or advising you to wait until we are open if the situation is deemed stable and not urgent. 

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If you are not sure it's an emergency, please always call to get advice.

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