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Canada Day Hours

Friday July 1st - CLOSED

Saturday July 2nd - 8:30am - 3:00pm

Sunday July 3rd - CLOSED

Monday July 4th - 8:00am - 6:00pm

See our Emergency Page for your options when we are closed. 

We Have Everything To Keep Your Pet Healthy

Proudly Canadian and locally owned since 2000

We are a full-service small animal veterinary hospital located in beautiful Collingwood, Ontario and have been proudly treating pets in our region since 2000. We are a locally-owned practice established by Collingwood native and local resident veterinarian, Dr. Jacquie Pankatz.  We are centrally located to serve Collingwood, the Town of Blue Mountains, Wasaga Beach, Stayner, Creemore and the surrounding communities of Southern Georgian Bay and beyond. We offer many services here in Collingwood that would otherwise only be available at referral hospitals in the city including ultrasound, heart evaluation including echocardiography, endoscopic and laparoscopic services, regenerative medicine, acupuncture and pet rehabilitation. We also gladly work with clients in collaboration with their regular veterinarians who seek out our advanced services and diagnostics. New patients are warmly welcomed! We are the only veterinary hospital that is fully equipped and have surgically- trained veterinarians to offer laparoscopic spay surgery north of the GTA.

Opening Early 2022: The Region's First Pet Hydrotherapy Center (Underwater Treadmill and Indoor Pool)

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Best Animal Hospital

Best Veterinary Services

Best Animal Hospital

Best Veterinarian

Tune in the last Thursday of each month at 8:30am

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We are so happy to be able to have personal visits again with our clients and pets! We are not in the position to enforce or request vaccine status, nor to enforce mask-wearing. We do, however, strongly encourage mask-wearing while on our premises. Our staff will continue to wear masks and we will continue heightened sanitization measures.

If the answer is yes to any of the following questions, we kindly ask that you do not come to the clinic with your pet. Please arrange to have someone else bring them to the clinic for curbside care, or we can set up a telemedicine consultation. Our team will be in contact with you over the telephone.



  • Do you have any of the following new or worsening symptoms or signs? Symptoms should not be chronic or related to other known causes or conditions.

    • Fever

    • Cough

    • Shortness of breath

    • Sore throat

    • Chills

    • Muscle Aches

    • Loss of taste or smell

    • Runny nose

  • Have you come in contact with anyone who tested positive for COVID in the last 30 days?

    • Yes

    • No

  • Have you come in contact with anyone currently waiting for test results in the last 30 days?

    • Yes

    • No

  • Have you come in contact with anyone that has been asked to quarantine or been exposed to a person who is a confirmed positive case for COVID in the last 30 days?

    • Yes

    • No

  • Have you or anyone you've come in contact with travelled outside of Canada in the last 30 days?

    • Yes

    • No


Book your appointments online  Pick a day and time and our staff will confirm your appointment with your desired form of communication. Click the red button on our website.

Order your pet's special diets or other non-prescription items through our webstore. At clinic and home delivery options are available and your food will likely arrive faster with this method than calling in.

Telemedicine Appointments are also available for issues that can be handled remotely. Depending on the issue, our veterinarians may be able to prescribe and treat some conditions over the phone. We can help you determine if this type of appointment is appropriate.


Easy and affordable financing options are available through scratchpay. Click on the link to find out more.

Our Story
What We Do
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