Our Story

As founder and owner of Mountain Vista Veterinary Hospital, I would like to personally welcome you to our website. I feel so fortunate to have been born and raised in Collingwood and to now raise my own family in this wonderful community. Times are changing in veterinary medicine, and we are proud to remain a community-based, small business allowing us to provide individualized patient care and to recommend what is best for your pet. We actively support the highschools in our region through their cooperative education programs and have hosted numerous college and university students working toward careers in veterinary medicine. If you are new to our region or simply just interested in veterinary services for your pet(s), I invite you to browse our website. I am very proud of our hospital, our team and the services we are able to provide. We are passionate about what we do and believe your pets are truly family members that deserve the utmost care and attention.

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Jacquie Pankatz Bsc DVM Cert IVUSS

Fear Free Certified

I have always been a big believer in moving forward - constantly learning, constantly striving to find new ways to help pets and their owners live better lives. As the practice grew, I saw the need for adding advanced imaging diagnostics to our hospital and I developed a passion for ultrasound imaging. I became a certified veterinary ultrasonographer through the International Veterinary Ultrasound Society in 2014 where may main  main focus has been to advance my skills in this modality, working with our veterinarians as well as others in our community, to help enhance the level of veterinary care in our region.  I have had the opportunity to lecture on ultrasound on an international level, as well work as an ultrasound instructor. This passion for learning is also reflected in our team's ongoing dedication to life-long continuing education and training and how this can be used to positively affect pets' lives everyday. From instituting Fear Free techniques, to adding minimally invasive surgery, and learning to treat chronic conditions with regenerative medicine, we strive to be on the leading edge of veterinary medicine. In 2022, we will be the first in our region to open a full service pet rehabilitation center with an indoor hydrotherapy pool and underwater treadmill - stay tuned! Continued learning is what keeps our blood pumping, our minds stimulated and gives us the joy and honour to be called veterinarians. We warmly welcome new patients and very much look forward to meeting you and your pets.

"Developing skills to better treat pets is an ongoing process, a journey, not a destination."


Our humble hospital beginnings started in 2000 when Collingwood native and Ontario Veterinary College graduate, Dr. Jacquie Pankatz, opened Harbourview Veterinary Hospital in downtown Collingwood. By 2007 we desperately needed more space and Jacquie had a vision of creating a veterinary hospital that would serve the needs of her growing practice well, but at the same time provide a warm and caring environment for her patients, clients and members of the health care team. Mountain Vista Veterinary Hospital was designed and built to reflect the character and spirit of our vibrant community. Centrally located to serve the many communities in the Southern Georgian Bay region, Mountain Vista Veterinary Hospital was born on a 25 acre parcel of agricultural land just off Poplar Sideroad with the view of Blue Mountain and Osler Ski Club in the distance and just a stone's throw away from the Georgian trail system and the southern shores of Georgian Bay. At the same time, the hospital was designed to house a state of the art veterinary facility with large functional spaces and rooms specifically designed to house our surgery, x-ray, ultrasound, dental  and regenerative medicine technology . We are proud to be only one of very few general practices that offer laparoscopic surgery options in Ontario and we are marching into the future with the establishment of our pet hydrotherapy center in 2022.

We are now a multi-doctor practice employing a dedicated team of veterinary technicians, assistants, customer care specialists and caring kennel workers all coming together with a common interest: the love of animals and veterinary medicine 

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We Believe:

in providing high quality veterinary care for pets in our community and beyond

in treating our clients, patients and health care team members with kindness and respect

in constantly evolving and growing through education and training to meet the changing needs of our patients

in YOU to help provide the best health care options that work for YOU and your pet

Our Fear Free Mission

As Fear Free Certified Professionals, it is our mission to recognize and to work toward alleviating fear, stress and anxiety in our patients that can be associated with veterinary visits. Through implementing Fear Free techniques in our practice, we will work toward creating a positive experience from the moment our patients leave their home to the time they spend with us at our hospital.

Welcome to Mountain Vista Veterinary Hospital

"America's Veterinarian" and founder of Fear Free, Dr. Marty Becker, visited our hospital to speak about Fear Free and to film this video about the importance of using cleaning products that are easy on our patient's sensitive noses as well as decreasing fear phermones in the environment during veterinary visits. You will see many of our team members in this video as well as "Reiley" sitting so patiently with Dr. Becker!

What We Do