We provide all life-stage medical care from the first puppy and kitten visit well into your pet's golden years. Never rushed, we schedule 30 minute appointments so that there is lots of time to discuss your pet's health and to make sure your pet's treatment recommendations are clearly understood. We understand that every case is unique so we work hard to meet every client's budget and expectations

Wellness Services

Physical "head to toe" Exams

Vaccination 3-year protocols taylored to your pet's life-style

Vaccine titre testing

Comprehensive internal parasite testing and prevention

Wellness blood testing

Heartworm, Lyme disease and tick-bourne disease screening

Comprehensive dental care

Pain Management and Senior Pet Care

PBMT Laser Therapy

Platelet Rich Plasma Therapy

End of life planning, palliation and final care

Diagnostic Services

In house blood testing lab

Digital X-ray


Echocardiography (heart ultrasound)


Blood pressure

Video otoscopic ear exams and flush

Digital dental x-ray

Laparoscopic biopsy services



Natural Pet Care Options

One of our blood pressure and vital parameters monitor

Our in house blood lab

What is Video Otoscopy?

Ear disease is extremely common in our pets and can be a challenge to resolve completely in some patients that have underlying health issues driving the disease. Chronic skin allergy is a very common cause of chronic ear inflammation and can lead to yeast overgrowth and/or bacterial infections in the ear canal. Symptoms include itchy or painful ears, shaking the head, ear discharge and a bad odour. In order to treat ear disease, an ear swab of the debris and sometimes a culture and sensitivity test is needed to identify what type of infection is present in the ear. Unlike humans, dogs and cats have longer ear canals which can make examination challenging with traditional hand-held office otoscopes. Furthermore, the patient is often uncomfortable and has an ear canal full of debris that limits proper examination.

Our video otoscope system uses high definition camera technology to look deep into the ear canal with 10x's the magnification of regular otoscopes. At the same time we can remove debris gently and thoroughly using an irrigation and suction system that has been specifically designed for veterinary patients. Treating ear disease has to start with a thoroughly cleaned ear canal and video otoscope ear flushing is superior to blindly flushing the ears as the debris can be visualized deep in the canal and properly removed.  At the same time, the integrity of the ear drum can be assessed and the canals examined for possible foreign bodies or tumours that can be removed or biopsied during the procedure. Once the ear has undergone this complete cleaning, then at home ear flushing and medication can be used to maintain the ear.

Left: Dr. Pankatz performing a video otoscope examine and ear flush in a patient with ear disease.

Below: Our ear flush system designed for veterinary patients that allows for gentle irrigation and suction for a comprehensive ear cleaning.

Left: Video otoscope exam healthy ear drum Right: Diseased ear canal

Advanced Nutritional Support and Endoscopic PEG Placement

Sometimes our patients need a little extra help getting through their illness. When pets are unwell, they often stop eating. Getting proper nutrition into our patients is vital to allow healing and to maintain body condition. A PEG tube or Percutaneous Endoscopic Gastrostomy tube can sometimes make the difference between life and death in some patients. In other patients, a PEG tube can provide quality of life while fighting a terminal illness. Fatty liver syndrome or hepatic lipidosis is a common feline condition in which the patient stops eating, sometimes for unknown reasons. In order to save these patients, a feeding tube will support them nutritionally until they start eating on their own. PEG tubes can stay in for many months, are well-tolerated and are easy for pet owners to maintain at home. Food, water and medications can be given through the tube avoiding long-term force feeding or subcutaneous fluid administration that can make a pet fearful and stressed. With our endoscopic equipment, we are able to place PEG tubes in our patients. The PEG tube is nicely tucked away under a wrap or baby t-shirt with the patient barely aware of it's presence.

Here Dr. Pankatz is using an endoscope to place a PEG tube in a patient. This is performed in a minimally invasive manner avoiding major surgery.

The upper photo shows what a PEG tube looks like sitting snug in the lumen of the stomach. The lower photo shows what the tube looks like from the outside.

A child's t-shirt is used to cover the PEG tube when not in use and is well-tolerated