Emergency and Out of Hours Care

Should your pet require emergency care during regular hospital hours, please call the clinic at 705 446-0261 or proceed directly to our hospital. Our priority is to treat the most critical patients first. Should you require emergency or urgent care out of regular office hours, please contact Huronia Veterinary Emergency Clinic (HVEC) at 705 722-0377 or click the link below for more information. You may also proceed directly to HVEC without an appointment, but calling ahead will allow them to prepare for your visit. They are are open 24 hours/day 365 days/year and are always prepared and fully staffed for emergency situations. Records of your pet's visit will be sent to our hospital the next business day.

Please familiarize yourself with our after hours arrangements to avoid stress and confusion in the event of a pet emergency. Our hospital is not staffed overnight and we believe that a fully staffed hospital will provide the best care your furry family member should they require emergency surgery or hospitalization when we are not open.

HVEC 705-722-0377

HVEC has moved to serve you better! The new emergency hospital is now located at 391 Dunlop St West (where the Keg use to be)

Huronia Veterinary Emergency Clinic 391 Dunlop St West Barrie Ontario

Why use an after-hours emergency clinic?

Who's watching my sick pet?

Emergencies happen! And when dealing with an urgent care problem, you want your pet to be cared for 24/7. There are different types of emergency out of hours care in our region, and over the years we have been involved in both: A) Have a veterinarian paged after hours or B) Proceed right away to a hospital that is open to deal with emergencies after hours. For many years, we had a veterinarian on-call after hours. This worked very well when clients had a simple pet emergency that could be dealt with in an in and out manner, such as a sore eye or simple tummy upset. The veterinarian would be paged, would drive in to the clinic, turn the lights on, deal with the issue at hand and then go home. The difficult cases were the ones that needed more critical care or attention which are often the more common types of out of hours emergencies, such as patients having seizures or ones requiring emergency surgery. Without having dedicated staff at our hospital during the night, we found it impossible to properly care for these patients and we were not comfortable dealing with the immediate issue then going home to have them checked only a couple of times, or not all, during the night. Many of these critical patients require constant attention as their status can change rapidly. Many veterinarians felt as we did, and for this reason, the after-hours emergency clinic model was born. For this reason, we choose to team with an emergency clinic after hours that could provide a constant level of care with a veterinarian and a trained team to be by your pet's side the entire time of their hospitalization. We truly believe it is important for you to know who will be with your sick or surgically recovering pet during the wee hours of the night. When choosing emergency services for your pet, we encourage pet owners to ask who will be watching your pet when the hospital is closed and if no one is on site, how long will they be completely alone. The CVO requires veterinarians to inform clients when patients are unattended in their hospital so that pet owners can make an informed decision on how they want their pet cared for out of hours.

How is an Emergency Veterinary Hospital Different from a Day Practice?

To be licensed as a 24 hour emergency hospital under CVO guidelines, there must be trained professional staff on the premises at all times. This is different from a certified companion hospital where there are usually only trained staffed on the premises during regular office hours. Emergency hospitals, unless they have dual certification, do not generally deal with routine veterinary care such as vaccination, wellness appointments or elective surgery such as spay and neuter. Some may offer specialty services not normally offered in regular companion offices, but overall the focus is on emergency care and 24 hour monitoring on patients who require it. Emergency veterinary hospitals work with regular day hospitals through sharing medical records and transferring the patient and medical records to the regular veterinarian once the patient is stable. Emergency hospitals are usually centrally located to service many day practices (which makes them financially feasible) within a 1-2 hour radius however many patients can be transferred from much farther distances from communities that do not have these facilities. Patients without  a regular veterinarian are also welcome to use their services, however they will be encouraged to set up a relationship with a regular companion animal practice once they are stable. The Emergency Veterinary Hospital is becoming a common practice model for companion hospitals to provide quality, continual monitoring care for patients who need it the most.

"While you are at home sleeping, I will be keeping an eye on his vital signs. I will take him outside to go to the bathroom and I will clean him up when he doesn’t quite make it there. I will give him medications and keep close tabs on his IV fluids. I will offer him food and water if I’m able. I will take radiographs (x-rays) and run lab tests. I will talk to the doctor about how he is doing and if I am worried about anything. I will tell her if I think he is in pain or if he is breathing harder or if his behavior suddenly changed."

Mountain Vista Veterinary Hospital 2020

705 446-0261


2823 Nottawasaga Concession 7

Collingwood, ON, Canada

L9Y 3Z1

M - F 8am - 6pm

Sat 8:30am - 3pm

Sun Closed

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